Spring Newsletter I April 2021

Statement from James Allen, Chief Executive Officer

Thoughts of Spring must give us all a sense that as the weather changes our hopes for the future can start to feel more positive.

Whilst the last year has been the hardest that any of us have faced, I know that we have learnt a lot about what National Care Group does well and what we could do differently to make things better.

I also know that without all of those working within the many services across the country, nothing would be achieved without dedication and commitment and that is why it is now a great time to share some of the amazing stories about what you have achieved and what we can do together as we continue to move forward.

This edition of the NCG newsletter provides a snapshot of the wonderful work everyone does, and I hope like me you enjoy reading some of the stories included.

Congratulations to Katie Hiscox for winning the Easter Competition and a massive thank you to everyone who took part in this, it was great to see the designs and creativity on show and I am so proud of the work being done across all our service.

Well done to all the Outstanding Achievement Award Winners featured in this edition – you represent some of the very best of what National Care Group – thank you.


Outstanding Achievement Award

Jamesons Care

The team supported an individual who was receiving treatment in the hospital after testing positive for COVID and being diagnosed with a lung infection.


Oaklea Care

Chelsea Penny, Team Leader, worked tirelessly to support our colleagues and the people we support during an outbreak of COVID.


Shelton Care Group

Lea Dixon, Senior Support Worker, was praised for her resilience and passion she shows in her role, and has worked hard to support the service during COVID.


National Care Group are pleased to have received over 400 entries in the NCG Annual Awards!

This is an opportunity to recognise the amazing work our colleagues do on a consistent basis and shout out about the unsung heroes across all our services in England and Wales.

2020 was an unprecedented year for the care industry and more than ever, we want to celebrate and recognise the achievements of our hardworking and resilient colleagues.

The NCG Annual Awards are being held on 28th April!


Easter Competition

National Care Group would like to thank everyone for their ‘Eggcellent’ entries in our Easter Competition!

The competition aimed to put the creativity of our colleagues and the people we support to the test for a chance to win a cash prize.

We were delighted to see the quality of entries, ranging from painted Easter eggs to bonnets, which really showcased the imagination and creativity of everyone across our services.

With over 120 entries, our judges were given the tough task of decided their top 3 winners, and after much deliberation, the judges chose Katie Hiscox, a person we support at Affinity Supporting People, as the winner of the Easter Competition!

Katie designed an Easter Rabbit inspired bonnet, covered with some colourful flowers and topped off with a lovely rabbit and to recognise her amazing design, Katie received a £100 Love2Shop voucher!

Karen Lewis, Chief Operations Officer and one of the judges, said: “I would like to congratulate Katie on winning the Easter Competition, thanks to her unique design, the judges found to be the best from an already high quality bunch.

I am so pleased to see so many of our care services getting involved in the competition, to have our services across England and Wales continue to engage in our competitions is fantastic.”


Stories of the season!

Charlotte Lumley speaks at the Princes Trust

Charlotte Lumley, Regional Operations Manager, was invited to be a guest speaker for the Princes Trust Intensive
Employment Programme.

The programme supports young people to find employment within the Health and Social Care Sector.

Charlotte was asked to attend a virtual meeting and discuss her own experience of Health & Social, from her journey, achievements and memorable events.

Charlotte commented: “The social care sector is always looking for people who are committed to high quality care or who have personal experience of giving or receiving care.

This opportunity gave me a chance to tell my story and encourage those who are thinking of care as a career, that they can do it and that they should!”

Rosglen nominated for Exceptional Achievement Award

Rosglen, our National Neurological Service in Darfield near Barnsley, has been nominated in the Exceptional Achievement category for the ‘Proud of Barnsley’ Awards’.

Kim Dooling, Team Leader, has said the tireless efforts made by the team ensured that residents were kept safe, including, wearing PPE, planning activities, maintaining social
distancing and pick up additional shifts when needed.

She added: “We’re absolutely ecstatic to hear about this as this has been a massive team effort.

I’m overwhelmed with pride and can’t wait to continue our work to keep people safe and continue to provide high quality care.”


Atlantic Way Care celebrates a special milestone!

Our colleagues at Okefield Avenue, our Atlantic Way Care service in Bideford, celebrated it’s one year anniversary since the service opened!

To celebrate, the team organised a lovely ‘Birthday’ party, with our colleagues helping the people we support bake a cake and decorate the home.

Hayley Lynch, Manager, said: “We have grown together as a service, and even during the pandemic, we continued to provide the support that is expected of us and it is truly a fantastic achievement that we wanted to celebrate in style!”


David and Diana celebrate 10 years service at Highlea Care!

David Mitchell, Team Leader, and Diana Gibbons, Support Worker, recently celebrated their 10th anniversary at Highlea Care, a fantastic achievement!

To mark this special occasion, the Executive Team presented the two of them with a lovely bouquet of flowers and a letter written by James Allen, Chief Executive Officer.

Both have recognised for their commitment and dedication to their roles, and how they have continued to make a positive difference to the lives of the people we support.

Julie Cowens, Registered Manager, said: “I am so proud of the recognition David and Diana have received for achieving such a special milestone and it is truly inspiring to see their commitment to the service.”

Cornerstones awarded with the ‘Above and Beyond’ Award!

Our colleagues at Magnolia Cottage, our Cornerstones service in Devon, received an community ‘Above and Beyond’ Award following a mother of a person we support nominated the service.

Simon, a resident at the service, has continued to receive high quality person centered support during these challenging times and his mother wanted to recognize the service.

Simon’s mother commented: “My son’s care staff have cared for him throughout the year, and have looked after him with love and I can’t ask for any more.”


Refer a friend and be rewarded!

Receive £300 in the month your ‘friend’ joins rather than waiting until probation is complete.


Treat yourself to a range of discounts!

Enjoy a range of discounts with our exclusive employee rewards provider, including, cinemas, restaurants, shopping, gift cards and days out!


Health Service Discounts

With non-essential retail now open, you can also take advantage of offers at Health Service Discounts!

OUR VALUES: PASSION I EMPOWERMENT I RESPECT I COLLABORATION