Blue Monday – How NCG are supporting staff with their mental health

20th January is regarded in the UK as ‘Blue Monday’ – the most depressing day of the year…

The term was derived from a 2005 study which found that a combination of post-Christmas blues, dark and rainy weather and  low motivational levels.

As an employer of over 2,100 staff, who work so incredibly hard in supporting vulnerable adults with complex and challenging needs, we have made it a priority that we support our staff with their mental health and well-being whenever possible.

So we are using Blue Monday as an opportunity to encourage our staff to discuss mental health within the workplace and seek the necessary support they need to help them thrive in their personal and professional life.

So how are we getting involved?

From providing you free confidential advice to offering you discounts at gyms across the country, NCG have got you covered when it comes to supporting you with your mental health.

Health Assured: Confidential Advice Line

You have free 24/7 and 365 days access to a professional counsellor via the phone through our Confidential Advice Line, which provides anonymous support on a whole range of issues you may need advice on…

  • Stress and anxiety
  • Work advice
  • Financial wellbeing
  • Legal information
  • Alcohol or drug issues

Conversations are completely confidential and non-judgmental, with an expert counselor being able to support you with any issues or concerns you may have.

If you are seeking advice or just want to have a conversation with someone who can help you, please contact 0800 030 5182

Health Assured: Read blogs and download free materials online

If you are seeking advice but are not comfortable with calling someone for help, you could try to find further support on the secure online Health Assured portal, which provides a range of materials to benefit you.

Health Assured Screenshot
From 4 week plans such as diet and exercise to webinars, the portal gives you more options than ever to seek advice

To access the secured online portal, please visit the following link and use the login credentials below:


Username: NCG

Password: EAP

Download the Health Assured App

You can also access the resources on your phone with the exclusive Health E-Hub app

All materials are available on both Android and iOS devices, making it easier for you to seek the support you need. 

For Android:

For iOS:

Able Futures

The Access to Work Mental Health Support Service is funded by the Department for Work and Pensions meaning there is no charge to use this service.

The service is 100% confidential and can be accessed over the phone, between 8am to 10:30pm, Monday to Friday.

If you are seeking advice or just want to have a conversation with someone who can help you, please contact 0800 321 3137

10% off your monthly membership at PureGym

PureGym Price

Did you know… Regular exercise can reduce heart disease, stroke, type 2 diabetes and cancer by up to 50%! (NHS).

Whilst there are great physical benefits of exercising, it can also help improve your mood and reduce stress through the release of chemicals like endorphins and serotonin.

We are offering all our staff 10% off your monthly gym membership at the UK’s biggest gym chain, PureGym.

Our Commitment

We’re committed to taking all reasonable steps to make sure that we:

• listen to you if you tell us about your mental health concerns

• keep information about your mental health confidential

• support you if you’re experiencing mental health issues, making reasonable adjustments where needed

• treating you with respect, not making judgements or assumptions about you because you’ve told us about a mental health issue

• help all our colleagues to be more aware about mental health

• train line managers to support employees experiencing mental health issues

• treat any issues of bullying and harassment in relation to mental health issues seriously – see our Bullying and Harassment Policy